Tech Support Scams: What to Watch For
We have been made aware that there has been an increase in tech support scams. Scammers are calling claiming to be “tech support” associated with well-known companies or they may send you a pop-up message that warns you about computer problems. They will indicate they found viruses on your computer and ask you to give them remote access. They’ll detect that there is a non-existent problem and ask you to pay for unnecessary services.
View the video on how the scam works.
What You Can Do:
- If you receive a pop-up message, phone call, email or urgent message about a virus on your computer, stop.
- Don’t click on any links or call the phone number
- Don’t send money, purchase gift cards or give out credit/debit card information
- Don’t give anyone remote access to your computer
- Report it to ftc.gov/complaint. Include the phone number that you were told to call.
- Keep your security software up to date. Know what it looks like so you can spot a fake.
- Tell someone about this scam. You might help them spot it and avoid a costly call.
For more information, click here.
If you have any questions or think you may be a victim, please contact NPM Credit Union at (920)432-9044.